Privacy Policy

This Privacy Policy explains how FINE GUARD LTD (company number 16895564), registered at Lodges Wood Oast, Goodley Stock Road, Westerham, TN16 1TW, England, collects, uses, and protects your personal data when you use the FineGuard service at fineguardpro.com.

FINE GUARD LTD is the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For privacy enquiries, contact us at [email protected].

We collect the following categories of personal data:

We do not collect special category data (e.g. health, biometric, or political data) and do not knowingly collect data from children under 18.

We process your personal data for the following purposes and on the following legal bases:

We share your personal data only in the following circumstances:

• Stripe, Inc. — for payment processing. Stripe is a PCI-DSS Level 1 certified payment processor.
• Companies House — we query their public API to retrieve company filing data on your behalf.
• Infrastructure providers — cloud hosting and database providers who process data on our behalf under data processing agreements.
• Legal requirements — where required by law, court order, or to protect the rights and safety of FINE GUARD LTD or others.

We do not sell your personal data to third parties.

We retain your personal data for as long as your account is active or as necessary to provide the Service. Upon account deletion, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes (typically up to 7 years for financial records).

Your data is processed primarily within the United Kingdom and the European Economic Area. Where data is transferred outside these regions (e.g. to US-based service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data ("right to be forgotten")
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Rights related to automated decision-making — not to be subject to solely automated decisions that significantly affect you

You can exercise your rights via your account Settings page (Privacy tab) or by contacting us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

We use essential cookies to maintain your session and authentication state. We do not use third-party advertising or tracking cookies. You can control cookie settings through your browser; however, disabling essential cookies may prevent the Service from functioning correctly.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include TLS encryption in transit, encrypted storage at rest, access controls, and regular security reviews.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and, where required, notify affected individuals without undue delay.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a prominent notice on the Service. The date at the top of this page indicates when the Policy was last revised.

For any privacy-related questions or to exercise your rights, please contact us: